Privacy Policy – Zeki Bus
Last Updated: November 2025
Welcome to Zeki Bus. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.zekibus.com, make a booking, or contact us for services.
By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal and non-personal information:
- Personal Details: Name, email address, phone number, and billing information provided during booking or inquiry.
- Booking Details: Travel dates, destinations, and service preferences.
- Payment Information: Payment method, transaction ID, or partial card details (processed securely via a third-party payment gateway).
- Technical Data: IP address, browser type, device information, and cookies to enhance website performance.
2. How We Use Your Information
We use your information to:
- Process and confirm bookings or service requests.
- Communicate regarding your reservation or inquiries.
- Improve our website, user experience, and customer support.
- Send promotional offers or updates (only if you’ve opted in).
- Comply with legal and regulatory requirements.
3. Data Protection & Security
We take your privacy seriously. Zeki Bus uses secure servers, SSL encryption, and trusted third-party payment systems to protect your data.
Access to your information is restricted to authorized personnel only.
4. Sharing of Information
We do not sell or rent your personal data.
However, we may share information with:
- Service Partners or Drivers to complete your booking.
- Payment Gateways for secure transaction processing.
- Legal Authorities if required by law or government regulation.
All partners and third-party providers are required to maintain data confidentiality.
5. Cookies Policy
Our website uses cookies to improve your browsing experience.
Cookies help us understand user preferences, track website performance, and display relevant content.
You can disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
As a user, you have the right to:
- Access, update, or delete your personal data.
- Withdraw consent to receive marketing emails.
- Request a copy of the data we hold about you.
To exercise these rights, contact us at Booking@zekibus.com.
7. Third-Party Links
Our website may include links to other websites (e.g., Google Maps, payment gateways, or social media).
We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing personal data.
8. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our website after updates constitutes acceptance of the new terms.
9. Contact Us
For any questions, concerns, or data requests, please contact us at: 📞 +966 53 740 9539
📧 Booking@zekibus.com
🌐 www.zekibus.comZeki Bus
📍 Riyadh, Saudi Arabia
